Terms and Conditions

1. Acceptance of Terms

By accessing or using the website of Brooklyn Urban Facility Solutions ("Company," "we," "us," or "our") located at www.brooklynurbanfacility.com, or by engaging our facility support services, you ("Client," "you," or "user") agree to be bound by these Terms and Conditions in their entirety. If you do not agree to these terms, you must immediately discontinue use of our website and refrain from engaging our services.

These Terms and Conditions constitute a legally binding agreement between you and Brooklyn Urban Facility Solutions. We reserve the right to modify these terms at any time, and such modifications shall become effective upon posting to this page. Your continued use of our website or services following any modification constitutes your acceptance of the revised terms.

2. Website Use Conditions

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website. Specifically, you agree not to:

• Use the website in any way that violates applicable local, state, national, or international law
• Transmit any unsolicited or unauthorized advertising or promotional material
• Attempt to gain unauthorized access to any portion of the website or its related systems
• Use automated tools to scrape, crawl, or extract data from the website
• Upload or transmit viruses, malware, or any other malicious code
• Misrepresent your identity or affiliation with any person or organization
• Engage in any conduct that could damage, disable, or impair the functioning of the website

3. Service Descriptions and Limitations

Brooklyn Urban Facility Solutions provides commercial facility support coordination services as described on our website and in individual service agreements. All service descriptions on our website are provided for general informational purposes and are subject to the specific terms of each client's executed service agreement.

We reserve the right to modify, suspend, or discontinue any service offering at any time with reasonable notice to affected clients. Service availability may be subject to geographic limitations, resource availability, and scheduling constraints. We do not guarantee uninterrupted availability of any service.

4. Client Responsibilities

As a client of Brooklyn Urban Facility Solutions, you agree to:

• Provide accurate, complete, and current information about your property and operational requirements
• Maintain appropriate insurance coverage for your property as required by law and your service agreement
• Ensure safe and appropriate access to your property for our team and coordinated vendors
• Communicate changes to your property's status, occupancy, or operational requirements in a timely manner
• Pay all invoiced amounts by the due dates specified in your service agreement
• Comply with all applicable laws, codes, and regulations governing your property
• Provide advance notice of any tenant, building, or operational changes that may affect service delivery

5. Quote and Proposal Disclaimers

All quotes, estimates, and service proposals provided by Brooklyn Urban Facility Solutions are based on information available at the time of preparation and are subject to change. Quotes are valid for thirty (30) days from the date of issuance unless otherwise specified in writing. Final pricing is confirmed upon execution of a formal service agreement.

Quote requests submitted through our website do not constitute a binding contract or guarantee of service availability. We reserve the right to decline any service engagement at our sole discretion.

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, service descriptions, and design elements, is the property of Brooklyn Urban Facility Solutions and is protected by applicable United States and international intellectual property laws. You may not reproduce, distribute, modify, display, or create derivative works from any content on this website without our prior written consent.

7. Scheduling Limitations and Availability

Service scheduling is subject to team availability, geographic service area, and the specific terms of your service agreement. While we make every effort to accommodate client scheduling preferences, we cannot guarantee specific scheduling times outside of those confirmed in writing. Emergency service coordination is subject to contractor and resource availability at the time of the request.

8. Pricing Disclaimers

All pricing published on our website is for general reference purposes only and does not constitute a binding offer. Actual pricing for services is determined based on property-specific assessments, scope of work, and market conditions at the time of service agreement execution. We reserve the right to adjust pricing with appropriate notice as specified in individual service agreements.

9. Communication Consent

By providing your contact information through our website or directly to our team, you consent to receive communications from Brooklyn Urban Facility Solutions via email, phone, or text message for purposes related to your inquiry or service engagement. Marketing communications are subject to separate consent and may be opted out of at any time.

10. External Links

Our website may contain links to third-party websites for informational purposes. These links do not constitute endorsement of those websites or their content. We are not responsible for the content, accuracy, or privacy practices of any third-party websites. Access to linked websites is at your own risk.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Brooklyn Urban Facility Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to loss of revenue, loss of data, business interruption, or property damage, even if we have been advised of the possibility of such damages.

Our total aggregate liability to any client for claims arising out of or related to a service agreement shall not exceed the total amount paid by that client to us during the three (3) months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Brooklyn Urban Facility Solutions and its officers, employees, agents, and contractors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in connection with your use of our website or services, your violation of these Terms and Conditions, or your violation of any applicable law or regulation.

13. Termination Rights

We reserve the right to terminate or suspend access to our website or services at our sole discretion, without notice, for conduct that we believe violates these Terms and Conditions, is harmful to other clients or third parties, or is otherwise objectionable. Service agreements are subject to termination provisions specified within each individual agreement.

14. Dispute Resolution

In the event of a dispute arising from these Terms and Conditions or your use of our services, the parties agree to first attempt resolution through good-faith negotiation. If negotiation fails to resolve the dispute within thirty (30) days, the parties agree to pursue mediation before initiating any legal proceedings. Any unresolved disputes shall be subject to binding arbitration in accordance with the rules of the American Arbitration Association.

15. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any legal proceedings not subject to arbitration shall be brought exclusively in the state or federal courts located in Kings County, New York.

16. Contact Information

For questions about these Terms and Conditions, please contact us: